Privacy policy.

01 / The basics

About this policy

Verso is operated by FMW Inc. In this policy, “we”, “us” and “our” refer to FMW Inc.

Verso is an IPTV player for Android TV and Google TV. You bring your own IPTV provider and programme guide. Verso does not provide, host or sell channels, and does not relay or record your streams.

This policy covers the Verso app, its supporting services and this website. We use data to run the features described below. We do not sell your data or use it for advertising. Verso has no ads.

02 / Local by design

What stays on your TV

• Provider addresses, usernames and passwords. Credentials are encrypted on your TV using a key held in the Android Keystore. They are never sent to Verso’s servers.
• Your provider’s catalogue and stream addresses. Your TV plays streams from your provider directly, or through your chosen VPN when enabled.
• Full programme guide addresses and programme listings. Your TV downloads and stores your XMLTV guide. Smart Guide can send a limited channel directory and guide label, described below.
• Local preferences. Settings, hidden items and parental controls stay on the device. Your parental PIN is stored as a salted hash.
• Favourites, watch progress and watched marks. These are stored locally. Premium sync and an optional Trakt connection can send some of this information off the device, as explained below.

If you use the phone manager, setup information passes between your phone and TV over your local network.

03 / When the app needs a hand

What reaches our servers

Device accounts

If you create a website account, we process your email address to send a private sign-in link through Resend and associate your linked TVs with your verified account. Sign-in links expire after 10 minutes and work once, in the browser where you requested them. Revocable website sessions expire after 30 days. We keep your account email until account deletion, and hashed temporary login/session records until expiry and routine cleanup. Hashed rate-limit identifiers are retained for up to about 25 hours. TV activation codes expire after 10 minutes; temporary activation retry records are cleaned up after expiry.

Server features use randomly generated account and device IDs. We also process your platform, app version, device integrity result and activity timestamps to authenticate devices, manage access and prevent abuse. You do not need to provide a name, email address or phone number to register a device. Your IP address is processed to handle network requests and limit registrations.

Movie and series information

Movie and series titles and years are sent to our servers to find artwork, plots, cast and other metadata using The Movie Database (TMDB). These are catalogue lookups, not a playback history.

Smart Guide Premium

We receive channel names, group titles and guide IDs from your provider, plus your guide’s channel IDs, names and icons, to match channels to a programme guide. A guide label can include its host and file name. Labels exclude provider hosts and full guide links, credentials and query strings.

Match corrections are associated with your account to count one vote per account and improve matching for everyone. Shared matching information can be reused for other viewers.

When other matching approaches have been unsuccessful, channel information and candidate guide channels are sent to OpenAI models to match your channel with a channel in your guide. We do not send your account ID, provider credentials, stream addresses or programme listings to the models.

Sync across TVs Premium

Sync stores favourites, movie and episode progress, and guide-match decisions under your account using content IDs and hashed provider or guide identifiers. Progress can include the item, playback position, duration and completion status. Sync does not upload provider logins, provider addresses or stream links.

Subscriptions

If you subscribe through Google Play, we receive purchase tokens and subscription status to verify your purchase and support entitlement restores. Google handles payment details; Verso does not receive your card details.

04 / Retention

How long we keep it

The service uses the following cleanup rules. Time limits are applied by scheduled cleanup jobs.

Account, devices, sync data, purchase records and match corrections

Until you delete your account. Deleted sync records are kept as deletion markers for up to 90 days.

Movie and series lookup cache

Up to 180 days; unsuccessful lookups expire sooner.

Smart Guide matching jobs

7 days from creation.

Guide channel directories

30 days after last use.

AI matching results

30 days. Daily AI usage totals are cleaned up after 90 days.

Shared feed-to-guide links and guide labels

180 days after last seen. Shared catalogue and matching data can remain after an individual account is deleted.

Trakt sign-in tokens on our servers

Processed in transit only; never stored or logged by the token proxy.

05 / Connected services

Services we connect to

Trakt, if you connect it

Your TV communicates directly with Trakt to send movie and episode IDs, season and episode numbers, watched history and playback progress (“scrobbling”), and to retrieve your username and watched history. This happens only after you connect your account. Scrobbling and history sync have controls in Settings › Trakt.

Sign-in and refresh tokens pass through Verso’s token proxy without being stored or logged there. Tokens stored on your TV are encrypted. Provider logins, stream addresses and programme guides are not sent to Trakt.

Disconnect in Settings › Trakt › Disconnect. Local watched marks remain; disconnecting does not delete information already held by Trakt. See Trakt’s privacy policy.

Your VPN, if you enable it

VPN sign-in details and private keys are encrypted on the TV and are not uploaded to Verso’s servers. Sign-in communicates with your selected VPN provider, and traffic routed through its tunnel is handled under that provider’s privacy policy. Verso serves a common VPN server list rather than receiving your choice of VPN provider.

Metadata, payments and hosting

• TMDB supplies movie and series metadata through our server; artwork loads from TMDB’s image servers. This product uses the TMDB API but is not endorsed or certified by TMDB. See TMDB’s privacy policy.
• Google Play handles purchases and subscription management. See Google’s privacy policy.
• OpenAI processes channel information and candidate guide channels to match your channel with a channel in your guide when other matching approaches have been unsuccessful.
• Hosting processes requests and stores service data in the United States.

Services your device contacts directly, including your IPTV provider, guide host, artwork hosts and optional connected services, receive network information such as your IP address to deliver their responses.

06 / On the web

This website

The marketing website does not include analytics scripts, advertising trackers or cookies set by its page code. Its pages load fonts from Google Fonts, so your browser contacts Google and sends network information such as your IP address. See Google Fonts’ privacy information.

Our website host processes the network requests needed to serve these pages.

07 / In your hands

Your choices & deletion

• Delete your Verso account: open Settings › Devices and choose the account deletion option. This removes the account and its linked devices, sync records, purchase records, match corrections and account-linked Smart Guide jobs from the service database. Shared matching and catalogue caches follow the retention rules above.
• Delete a website account: sign in at versoiptv.app/account/settings and choose Delete account. This deletes the same server account, including your email address and every TV linked to it; you must have signed in within the last 10 minutes. Cancel any store subscription first. Local provider setup on your TVs is not erased.
• Cancel a subscription: manage it in Google Play. Deleting your Verso account or uninstalling the app does not cancel billing.
• Remove a provider: use Settings › Providers to remove its local data. This is separate from deleting your server account.
• Disconnect Trakt: use Settings › Trakt. Manage information already sent to Trakt through your Trakt account.
• Remove local app data: uninstall Verso or clear its app data on your TV. This does not delete your server account; delete that first if you want both removed.

For privacy questions or account-deletion requests you cannot complete in the app, email privacy@versoiptv.app. Do not send provider passwords, stream links or VPN private keys.

08 / Care & protection

Security & children

Connections to Verso’s API use TLS. Provider credentials, Trakt tokens and VPN account secrets are encrypted on the TV. Connections to your own IPTV provider and guide host depend on the addresses and services you choose.

Verso is not directed at children. Parental controls let you restrict access to categories with a PIN.

09 / Keep in touch

Changes & contact

We will update this page when our data practices change and show the revised date here.

For questions about this policy or to request deletion of your Verso account, contact FMW Inc. at privacy@versoiptv.app.